July 01, 2025  
 

 

Registration

Registration

Welcome. You are about to complete a simple three-step, one-time registration process. At the end of this process, you will be given a username and password which you will use each time you access the John Hancock USA plan sponsor Web site.

  Registration
Step 1 - contract, Social Security number and PIN information

Please provide us with your group annuity contract number, Social Security number and PIN below. This is a one-time step. You will not need to enter this information in the future.
 
Step 2 - accept terms and conditions

Due to the confidential nature of the information offered on our Web site, you are required to accept the terms and conditions in order to register.
 
Step 3 - complete registration information

In this final step, you will enter your e-mail address, choose a username and password, along with providing a challenge question and answer. The challenge question will be used in the event you forget your username or password; it will help John Hancock USA identify who you are. 

If you are a TPA user please click the following link to register.
 

Enter your contract number, SSN and PIN and click continue:
Contract number
Social security number
PIN

   

Information provided will be kept confidential and will not be sold, distributed, published or otherwise disclosed in accordance with our privacy policy.

 
Helpful Hint

For your own security, we do not recommend that your username and password be posted on your workstation (eg. post-it notes).

 
 

  This information does not constitute legal or tax advice with respect to any taxpayer. It was neither written nor intended for use by any such taxpayer for the purpose of avoiding penalties, and it cannot be so used. If it is used or referred to in promoting, marketing, or recommending any transaction or matter addressed herein, it should be understood as having been written to support such promotion, marketing, or recommendation, and any taxpayer receiving it should seek advice based on the taxpayer's particular circumstances from an independent tax advisor.

All contract information is confidential and you agree to safeguard and protect such information in accordance with the standards required by law and use such information only for authorized plan administration purposes.

Group annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.), Boston, MA (not licensed in NY). John Hancock Life Insurance Company (U.S.A.) makes available a platform of investment alternatives to sponsors or administrators of retirement plans without regard to the individualized needs of any plan. Unless otherwise specifically stated in writing, John Hancock Life Insurance Company (U.S.A.) does not, and is not undertaking to, provide impartial investment advice or give advice in a fiduciary capacity. Securities are offered through John Hancock Distributors LLC, member FINRA, SIPC.

NOT FDIC INSURED | MAY LOSE VALUE | NOT BANK GUARANTEED

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